Taxes, invoices and duplicate webhooks

Updated

Customers may be charged tax twice

Turn EDD taxes off (Downloads → Settings → Taxes). Paddle calculates and collects tax itself. The plugin shows a reminder while EDD taxes are on.

Paddle creates the invoice a moment after the payment. Try again in a minute.

A webhook arrived twice, or out of order

That is normal for Paddle, and the plugin is built for it: payments, renewals and refunds are never recorded twice. Developers can read how in Concurrency and idempotency.

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