Live and sandbox mode

Updated

Paddle gives you a separate sandbox account for testing, with test cards and no real money. The plugin keeps two sets of credentials, Live and Sandbox.

Which set is used is controlled by the plugin’s own Sandbox setting (Use the Paddle sandbox) in the Paddle payment settings. It is on by default.

Sandbox settingCredentials usedPayments
TickedSandboxGo to your Paddle sandbox; no real money
UntickedLiveReal payments are taken

The Status row at the top of the settings always tells you what is in use, for example “Using Paddle Billing in Sandbox mode”.

Orders remember their mode

Refunds and subscription changes for a sandbox order always go to the sandbox, even after you go live.

Dashboards and test card

When your sandbox tests pass, work through the Going live checklist.

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