Going live checklist

Updated

Work through this list before you take real payments.

  1. Test the full flow with Sandbox ticked: a one-time purchase, a subscription (if you sell them), a Refund via Paddle and a refund made in Paddle.
  2. Enter your Live credentials.
  3. Untick Sandbox and save.
  4. Billing: click Set up webhook so the live webhook secret is created. Approve your domain and set the default payment link in your live Paddle account.
  5. Classic: set the Alerts / Webhooks URL and alerts in your live Paddle account.
  6. Turn WooCommerce taxes off, and exclude the checkout page from page caching.
  7. Check that WooCommerce → Paddle shows every step done.
  8. Place one small real order, check that it is marked paid and the email arrives, then refund it.

Caching

Page caches can serve a stale checkout to customers. Exclude your checkout page (and the webhook URL, if your cache or firewall touches REST requests) from caching.

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