Invoices and receipts

Updated

Paddle issues the tax documents, and the plugin links to them for every paid Paddle order.

WhereWhat the customer sees
Order confirmation pageAn Invoice: row with Download from Paddle (Billing), or a Receipt: row with View receipt from Paddle (Classic), under the order totals
My Account → Orders → ViewThe same row
Customer order emails“Your invoice from Paddle, our reseller:” (Billing) or “Your receipt from Paddle, our reseller:” (Classic), with the link. Emails to the store don’t include it

Paddle Billing invoice links expire, so the link points at your site, which fetches a fresh one from Paddle when it is clicked. If Paddle hasn’t created the invoice yet, the customer sees “The invoice is not ready yet. Please try again in a few minutes.”

To hide the links everywhere, tick Invoice link in the settings.

Was this page helpful?